Road to Retention

Dynatron Software's Road to Retenton Suite is your service drive's most powerful tools in sales, reporting and retention to drive profit and highlight sales opportunities.

Road to Retention Suite Includes

  • EBIS Reporting Suite
  • WebAQ Service Inspection Suite
  • DealerMenus Service Menu Suite
  • CaRMail 2.0

EBIS Reporting

The EBIS Reporting Suite gives you the most robust reporting power to grow your service drive gross profit. Use our reporting to measure and improve advisor performance, sales performance, and find the hidden areas where your service drive is missing sales opportunities.

EBIS Reporting Suite Includes

  • EBIS business intelligence tool with over 60 million reports and drill down capabilities
  • VPG (Virtual Performance Group) compares key metrics to similar dealerships
  • ELR Manager monitors price exceptions and provides insight to pricing strategies
  • EBIS+/eSchedule delivers your favorite reports via email
  • Warranty Rate Maximizer monitors your CP ELR monthly for opportunities and provides a monthly warranty analysis

Increase your CP and warranty ELR an average of $3-$8

WebAQ

WebAQ inspection and presentation software is designed to standardize dealership sales operations and drive effective, efficient inspections to find additional service items that drives additional sales. WebAQ is fully customizable to your dealership work flow to enhance performance.

WebAQ Inspection Suite includes:

  • Easy to use inspection process
  • Short, easy to read vehicle care package to help customers understand their vehicle needs
  • Declined service marketing recaptures missed sales opportunities
  • Robust reporting captures every phase of the inspection, selling and declined advertising process

Increase your sales penetration 2-5%. Declined marketing responses more than pays for the entire system.

DealerMenus

DealerMenus is a web based sales presentation tool, creating a more professional customer friendly environment, increasing sales, and conditioning your customers.

DealerMenus Service Suite Includes:

  • Sophisticated menu build that is customizable to your dealership to improve service performance
  • Easy to use online presentation tool provides the customer a complete visual of their scheduled maintenance options with graphics and videos to enhance the presentation experience.
  • Marketing profitable 15/30K service reminders
  • Robust reporting measures advisor usage and presentation skills

Increase .2-.5 hours/RO. 15/30K marketing responses more than pays for the entire system.

CaRMail

CaRMail is service marketing simplified. A full service marketing solution utilizing 4 contact methods with the lowest cost per contact and best respnse rate in the industry.

CaRMail Marketing Suite Includes:

  • Dashboard monitors campaign activity and your customer database
  • Recommended marketing mix with our 100% risk free guarantee
  • Cost effective fulfillment packages fit every dealerships needs
  • Unique specialty campaigns discover hidden profit opportunities
  • Robust reporting measures your results weekly by campaign
  • Email gathering and prospecting services
  • Monthly consultation call with our customer support team

Improve your retention 5% and gross profits on specialty campaigns. Reduce advertising expenses while increasing your response rates.

Additional Dynatron Solutions
WebSA
Appointment setting solution that takes a customer, dealer employee or BDC/Call Center through the appointment process. Prompts users for maintenance services.
DynaCall
Upgrade solution to CaRMail provides a user interface to manage outbound calls. Reporting captures and graphs all customer responses in an easy to read format.
DynaSurvey
Upgrade solution to CaRMail provides email surveys to your customers. Reporting captures and graphs all survey responses in an easy to read format.

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Customers Say It Best!

"Thanks so much. You guys make it so easy to do business. I really enjoy the tools you guys make available. I have spent a lot of money and resources on a lot of products but you guys are the best. Thanks ladies and gentleman."
Dennis Carson
Service Director
Mike Johnson's Hickory Toyota
"EBIS allows me to pull reports my DMS can only wish they could provide. I've used EBIS everyday for the past 8 years and there is no way for me to effectively do my job without it. I'll use EBIS until I retire. If I had to choose only 1 third party vendor to work with it would be Dynatron. I also use their CaRMail product with great success. Please contact me as a reference for these 2 products and be prepared for a long conversation because these products are really great."
Pat Arnotte
Fixed Ops Director
Porter Auto Group
"We signed up for Dynatron's WebAQ multi-point inspection to increase our revenue and hours per RO. We installed the WebAQ process as suggested by our BG Rep. Once we added the declined marketing, we've seen an overall increase in sales. We found that compared to last year; our overall sales have increased over 60%. We look forward to the continued success with the product".
Scot Dickherber
Service Manger
Jay Wolfe Toyota Scion
"I've used CaRMail on several occasions always more than I expected! The personnel that I work with are always helpful and fast in responding to changes that I feel that I need to correct at the last moment! Jennifer Bales is always there for me, understanding and offering excellent advise. Very satisfied with the results and the cost of the service provided by CaRMail!"
Tommy Robbins
Service Manager
North Point Chrysler Jeep Dodge