Historically, Fixed Ops Service Advisors are not consistently trained and management does not have the appropriate tools to manage expectations and easily identify missed sales opportunities.
Dynatron’s SellSmart Solution is a customized, dealer specific, technology enabled sales training program for your Service Advisors and their managers. It focuses on improving each advisor’s up-sell revenue generating potential by applying exciting athletic behavioral training principles in conjunction with regular performance evaluations to measure continued improvement.
Small but consistent changes can add up to big results.
Average Increase in
Dollars Per RO
Average Annualized Revenue Increase
Average Lifetime ROI
Having the internal resources to properly and consistently train Fixed Ops Service Advisors to maximize revenue potential can be a challenge.
Oftentimes, bad habits are passed down from one employee to another during the training process. This can create a cycle of inconsistent quality of work.
Significant revenue opportunities are being missed because of a lack of training and oversight necessary to empower service advisors to maximize their selling abilities.
Dynatron’s approach for achieving great results is founded in these key areas.
As a dealership’s long-term partner, we are committed to driving long term success. Our expert Coaches develop customized training plans tailored to the challenges you face.
The training curriculum highlights the areas in need of improvement to enforce best practices.
Dynatron’s exclusive technology provides complete transparency for service and executive management on all KPIs for continuous improvement.
Daily and weekly reports keep your team constantly aligned.
Our extensive dataset creates realistic goals and isolates missed opportunities based on real world comparisons.
Dynatron is the only solution that has the ability to present palatable data used to outline a roadmap to success.
Based on proven athletic behavioral training principles, Dynatron uses a combination of continuous classroom, on-the-drive real world training, and advanced data analytics to maximize your hours and dollars per RO.
Dynatron uses live data and cutting-edge technology to anonymously compare your dealer to a control group of same make dealers in a similar region and market.
This allows our Coaches to create realistic goals based on real-world performance of like-dealer peer groups.
SellSmart blends a continuous cadence of learning, progress check-points and planning methodologies that include:
Leveraging “Game Films” Dynatron Coaches help you continuously improve by building good “up-sell revenue generating” habits with your advisors.
We identify areas of improvement and work with individual advisors to help them course correct.